Privacy Policy

MBI Group Limited ("MBI Group", "we", "us", or "our") is committed to protecting the privacy and personal information of all individuals who interact with our website and services. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

1. Information We Collect

We may collect the following categories of personal information:

• Contact information — your name, email address, company name, and website URL, provided when you submit an enquiry via our contact form or email us directly.
• Communication data — the content of messages or correspondence you send to us.
• Technical data — IP address, browser type, device information, and pages visited, collected automatically when you use our website.
• Usage data — information about how you interact with our website, including page views and navigation paths.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the services you have requested.
• To communicate with you about your project, proposal, or engagement.
• To send you information about our services that may be of interest, where you have indicated consent.
• To improve the performance and user experience of our website.
• To comply with applicable legal and regulatory obligations.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

• Legitimate interests — to respond to enquiries and conduct our business operations.
• Contract performance — where processing is necessary to fulfil a contract or take steps at your request.
• Consent — where you have explicitly provided consent for a specific use of your data.
• Legal obligation — where we are required by law to process certain information.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with:

• Service providers who assist us in operating our website or delivering our services, subject to appropriate confidentiality obligations.
• Professional advisers, where required, such as lawyers or accountants.
• Regulatory or law enforcement authorities, where required by applicable law.

5. Data Retention

We retain personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Enquiry data is typically retained for up to three years unless an ongoing business relationship exists.

6. International Transfers

MBI Group is headquartered in Hong Kong. If you are located outside Hong Kong, please be aware that your information may be transferred to and processed in Hong Kong or other jurisdictions where our service providers operate. We take appropriate measures to ensure your data is handled securely in accordance with this policy.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access your personal data.
• The right to correct inaccurate or incomplete data.
• The right to request deletion of your data.
• The right to restrict or object to processing.
• The right to data portability.
• The right to withdraw consent at any time.

To exercise any of these rights, please contact us at [email protected].

8. Cookies

Our website uses essential cookies to maintain session security (including CSRF protection). We do not use tracking or advertising cookies. You may disable cookies in your browser settings, though some site functionality may be affected.

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is entirely secure and we cannot guarantee absolute security.

10. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to our website and we are not responsible for the privacy practices of any third-party sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

MBI Group Limited
Email: [email protected]
Registered in Hong Kong SAR, China